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Benefits of MWPAY Membership
Frequently Ask Questions Hints & Guides That Help You Understand More About MWPAY
01. What is MWPAY?
MWPAY system is an innovative and revolutionary breakthrough mobile commerce solution that offers the conveniences of cash-less and card-less shopping, as well as making remote payments via any mobile phone, where financial and merchandising transactions are done at the touch of the fingertips.
02. Who can use MWPAY?
MWPAY is suitable for the masses as it is a mobility redemption system that not only helps improve efficiency and convenience; it also enhances productivity and faster turn around time. Basically anyone can use MWPAY as if it is a cash or credit card.
03. When can I use MWPAY?
Quite practically, you can use your MWPAY (activated as an account) immediately after you have registered your SIM-card number and activated it. Prior to that you would also need to top up your MWPAY with a minimum of RM10 which will then be converted into *MW10 (MWPAY e-money currency) . * Refer #07
04. Why should I use MWPAY?
MWPAY allows you to jump queue to pay bills, at home, with no fuss, or at the very table that you are dining in. No fuss, no worries. Also, MWPAY gives your immediate *rebates & *discounts at selected merchant and partner outlets, be it the restaurants and or shopping outlets.
05. How much I can top up every time? Do I need to pay any transaction fees?
Minimum top up for MWPAY is RM10 which will then be converted into *MW10 (MWPAY e-money currency), A nominal charge of * MW1.00 for each and every successful transaction * Refer #07
06. Where can I top up?
You can top up at Maybank, Ambank and through e-pay.
07. What is the exchange and conversion rate between RM and MW (MWPAY e-money currency)?
RM1 = MW1
08. What if I forget my security number or pin code?
You just need to type in MW OWNPIN
send to MWPAY Gateways. You will get your security number and PIN code in less than a minute.
09. What if I lost my mobile phone?
You welcomed to call us at our Customer Care Hotline at 603-9205-6000. We will assist you to solve this problem.
10. What is MW Gateway?
The MWPAY Gateways are numbers that call corresponds to your mobile phone Telco numbers (namely 012, 016, 019) .